You'll find answers here to many of the questions you may have about the festival. Please read carefully to make sure you have a great day. Enjoy the show!
When does the event start and finish?
Friday - Gates open at 4pm and the festival closes at 11pm.
Saturday - Gates open at 1pm and the festival closes at 11pm.
When is the latest I can enter the Festival?
All festival goers must be inside the arena by 9pm.
Where can I find the running times for the day?
Right here. Take a snap on your phone to make sure you make the most of the festival.
How can I get to and from the festival?
A shuttle bus will be available (£2 each way) to and from the site to the city (timetable to be added to website soon). There will also be a managed taxi rank at the festival.
Can I park at Enjoy Music?
There is limited parking at the festival. Spaces must be booked online, in advance at https://www.skiddle.com/festivals/enjoy-music . Vehicles arriving without having pre-booked, will not be able to park at the festival site.
Do I need to print my e-tickets, or can I show the code on my phone?
Both methods are acceptable on the gate.
Can I take my own food and drink?
No food or drink may be brought into the festival, but you can purchase inside the arena.
What sort of things cannot be brought to the festival?
Tents, gazebos, sharp ended umbrellas, as well as anything that could be deemed an offensive weapon must not be brought onto the festival site. Air horns, Chinese lanterns, glass, laser pens, BBQ’s, bikes, scooters, illegal drugs, psychoactive substances (legal highs), pyrotechnics and the like are all strictly prohibited.
What facilities are provided at the festival?
We have toilets and baby changing facilities in the main arena.
What about disabled visitors?
We welcome disabled guests and the festival provides full wheelchair access. Please enter by the main entrance. We have a disabled and family viewing area which is closed off to the rest of the audience. This has a view of the main stage and disabled toilets. For carer tickets please purchase your tickets normally and then contact us with your tickets details to arrange for carer tickets. contact:firstname.lastname@example.org
Can I leave the festival to drop off the kids and then return?
An adult who is supervising a child/children may have one pass out (no multi entry). Please note, there is no re-entry for single adult ticket holders if you leave the festival.
Can we take dogs or pets to the festival?
Sorry, no pets or other animals are allowed, except assistance and guide dogs.
If I can’t attend, can I sell my ticket?
Tickets are non-transferable and can’t be exchanged or refunded, as per the terms and conditions of the ticket outlet.
What drinks will be on sale?
Bars around the arena will operate on a token system and be stocked with a selection of beer, cider, wine, spirits and soft drinks.
Where can I smoke and drink at the festival?
Standard law applies. You make smoke in the open air, but not inside big tops and tents – look out for the ‘no smoking’ signs. Strictly no smoking or alcohol to be consumed in the family area.